Legal
Refund Policy
Last updated: November 6, 2026
If whichbutton isn't right for you, ask within 7 days of a charge and you get your money back in full. No questions needed.
What's covered
- Lifetime: full refund if you ask within 7 days of buying it.
- Monthly: full refund of a charge, including a renewal, if you ask within 7 days of that charge.
After 7 days, charges are not refundable, except where the law requires it or we end the service early (see section 9 of the Terms).
How to ask
Email hello@whichbutton.xyz from the address on your account, with your order or subscription ID if you have it. You don't need to give a reason.
What happens next
- We confirm by email and issue the refund through our payment provider, Dodo Payments, to your original payment method.
- How quickly it shows up depends on your bank or card issuer, usually a few business days.
- Your plan ends when the refund is issued. A refunded Monthly subscription is cancelled so it won't renew. Your projects stay in your account unless you ask us to delete them.
Cancelling Monthly
You can cancel any time from the billing page in the app. Cancelling stops future renewals; it doesn't refund the current period unless you ask within 7 days of that charge.
Your legal rights
This policy adds to, and doesn't limit, any refund or withdrawal rights you have under consumer law where you live.